Support Services

Futureware is an IT Service provider. Our services include the installation of business technology systems. We offer multiple types of IT Service packages as well to suit your needs. Pay as you go arrangements are available as are pre-paid blocks of hours at discounted rates. Managed Services Maintenance agreements provide for a proactive approach to our customer’s IT strategies. Customers may choose any one, or any combination of support agreements.

Our services can be provided either on site or off site, depending on the need. Also, our help desk is available during business hours and after hours on-call is available 24x7. For longer term needs, we can provide temporary full or part-time technical staff.

Procurement

Futureware provides outstanding Hardware and Software solutions. We are a Dell Preferred Partner and can assist you in purchasing your computer systems whether it is desktops, laptops, tablets, servers, SANS storage, switches, printers, security equipment and many others. Our vendor relationships extend to other hardware vendors such as HP, Intel and many more.

Futureware can provide virtualization technologies. We are a certified VMWare Professional Partner. For our customers, we can design and procure the solutions necessary to implement a highly available virtual infrastructure with which you can create the foundation of your private, public or hybrid cloud solution.

Network and Security solutions by Cisco Systems create a network that meets our customer’s specific needs. Cisco connects any device, anywhere, at any time - more securely, reliably and seamlessly. Symantec End Point Protection is the fastest, most powerful endpoint security software. It provides state of the art protection against all types of attacks. Backup Exec simplifies both backup and disaster recovery, and offers unmatched recovery capabilities.

Software Solutions

Futureware offers a wide variety of industry standard and custom software solutions. If you have a current in-house solution or need recommendations on an industry standard software application, our software engineers and sales staff will work together to find the right fit for your company. With expertise in a variety of applications, databases and reporting environments, we can help you get the most out of your company's enterprise business applications.

Futureware can also create an application that can replace or enhance your current business software. Using Pibsoft business and accounting tools created by our software team, we are able to rapidly produce flexible solutions that fit your company's needs. Whether you require Windows, web, tablet or smart phone applications, our experienced staff will develop and implement the software solution that is right for you.

Cloud Services

Futureware can work with you to identify Hosting Solutions that are right for your business. Reliable and affordable solutions that perform to your needs are paramount. Futureware provides a full suite of Hosting Services to our clients. Internet, email, and web hosting packages allow you to have a single source for support with all of your communication needs. Futureware can host your servers for you whether you need dedicated servers or a virtual solution. We will meet with you to find out what solution fits your businesses needs and make our recommendations. Futureware can offer server replication, site-recovery, and other disaster recovery options to give you the solutions you need at a price that fits your budget. Our Workgroup Resource Center gives your employee a location to access IT resources in the event of a disaster. Futureware has the facilities and staff to host your systems whether it is a simple site to a complex solution. Our network is built to give you maximum uptime and reliability.